Frequently Asked Questions
Everything you need to know about your next elite gaming rig.
How long does it take to build and ship my PC?
Each Apex Gaming PC is hand-assembled by our expert technicians. Standard lead times are 7-14 business days for assembly and testing, followed by 3-5 days for ground shipping depending on your location.
Do you offer financing options?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans. You can select your preferred financing method at checkout to see if you qualify for instant approval.
What kind of warranty comes with my purchase?
All our systems come with a comprehensive 1-year parts and labor warranty. We also offer extended protection plans that cover your hardware for up to 3 years, including dedicated technical support.
Are the PCs upgradeable in the future?
Absolutely. We use industry-standard components from reputable brands, ensuring that your system is fully upgradeable. Unlike proprietary systems, you can easily swap GPUs, RAM, or storage as your needs evolve.
What is your return policy?
We offer a 30-day return policy for all standard configurations. If you are not satisfied with your purchase, you can return it for a refund, subject to a restocking fee. Please note that custom-etched or highly modified units may have different terms.
Does my PC come with Windows installed?
Yes, every Apex Gaming PC arrives with a fully licensed version of Windows 11 Home or Pro (as selected) pre-installed, updated, and ready for plug-and-play gaming right out of the box.